SAP Business One provides companies with all the tools they need to help them manage any area of business.
It has nine areas of functionality that help extend your capabilities beyond your core management function, enabling you to streamline business processes and deliver value.
In this post we tell you what each of the components of SAP Business One:
1. Finance in SAP Business One
SAP Business One provides a complete set of tools to help manage and optimize financial operations.
Accounting and Finance
Automates daily accounting tasks such as general ledger and daily entry maintenance, tax calculations and enabling transactions in different currencies.
SAP Business One provides the ability to easily analyze financial information. Companies can easily manage their cost center structure in hierarchies for clear and accurate reporting.
Users can configure budget allocation methods, define budget figures in any currency, and display a summary budget report that compares actual and planned figures.
SAP Business One provides the ability to create business, accounting, warehouse, and financial reports, account statements, and custom reports. The reports can be exported in different formats, including Microsoft Excel, Word, and PDF.
2. CRM in SAP Business One
SAP Business One has Customer Relationship Management (CRM) functionality. This functionality, which runs across the entire ERP, enables complete control of customer acquisition, retention, loyalty, and profitability for the business. Tightly integrated features in marketing, sales, and services provide end-to-end visibility into the entire customer lifecycle.
Sales Opportunity Management
The sales cycle management functions in SAP Business One CRM record all sales opportunities throughout the customer life cycle, from lead identification, through qualification, proposal, closing, and ultimately to service and after-sales support.
- Sales: allows you to create quotes, enter customer orders, deliveries, manage invoices and accounts receivable, etc.
- Purchasing: manages vendor transactions, such as issuing quotes and purchase orders, updating stock numbers, calculating import costs, handling returns and credits, and processing payments.
- Business Partners - Manages all customer and supplier information, including email address, profiles, sales reports, business partner activity, account balances, and provides a searchable calendar to find the needed item.
- Marketing campaign management: create, manage and analyze marketing campaign activities and their impact.
3. Sales in SAP Business One
SAP Business One provides all the tools to help you efficiently manage the entire sales process and customer lifecycle. From quotations to orders, deliveries, and invoices, SAP Business One provides all the functions you need to easily manage the entire order-to-cash process.
Sales order entry provides a complete view of an item's stock position in various warehouses when a shortage arises. You can also specify multiple delivery dates and shipping addresses for each order line.
During the delivery process, the shipping department can generate the necessary packaging documentation. Tracking information and shipment status details are easily accessible, while warehouse quantities are also automatically updated when a delivery is made.
The sales invoice automatically creates a corresponding daily entry. As a result, users can create an automatic receipt if the customer pays part of the invoice immediately.
4. Purchasing in SAP Business One
SAP Business One provides companies with the tools they need to manage their entire procurement process, including orders, receipts, invoices, and collections.
SAP Business One enables users to order materials or services from vendors that will be immediately reflected in the available quantities for the stock item. Users can split a single purchase order into several parts when, for example, items are to be shipped to several locations. Any item within a purchase order can be shipped or specified as a different warehouse location.
Warehouse and Accounting Integration
Goods receipts allow users to receive a delivery in the warehouse or to assign deliveries to multiple warehouses. SAP Business One also enables users to calculate the purchase price of imported goods.
The reports are generated with real-time data and can be displayed in various formats, within computers or on mobile devices.
5. Stock Control in SAP Business One
SAP Business One's inventory capabilities enable users to accurately manage inbound and outbound shipments, item master information, and price lists.
Stock and Distribution
Users can define alternative items, make up-and-down adjustments, revaluate inventory costs based on current market values, etc.
Item Master Data
This feature allows users to define production items (make), purchase items (buy), or items that are not in inventory, including labor, travel, or fixed assets.
Serial Numbers and Batches
Serial numbers can be generated automatically based on templates. Users can assign batches to products and sort them by shelf life or any other attribute.
With the stock valuation method maintenance report, users can easily select items from a list and change the current valuation method to an alternative method.
You can define multiple levels of stock bins within a warehouse that will allow you to store goods within individual bins. These storage bins can be configured with your own parameters, restrictions and requirements.
In department stores, stock counting is usually a continuous process. This function speeds up the process by identifying when each article in stock should be counted.
Users can define any number of price lists and link them to customers or suppliers.
Pick and Pack
This feature allows users to manage the sorting and packing process within three queues. As sales orders are entered, they are displayed in an "open" queue that can be released for picking and then delivered.
6. Manufacturing in SAP Business One
SAP Business One provides a simple but powerful planning system that helps production planners or buyers to schedule and manage items for production or purchasing based on a variety of criteria.
Forecasting and Planning
Forecasts allow users to predict demand based on potential future requirements, rather than relying solely on orders received. These demand forecasts can be used in the MRP wizard.
From the recommendation report, recommended production orders and purchase orders can be automatically selected for automatic creation. If an item needs to be outsourced, the system allows you to easily convert a production order into a purchase order.
7. Service in SAP Business One
Service management capabilities help service departments provide support for service contract management, service planning, customer interaction tracking, activities and customer support.
- Key Features
- Service Contract: allows users to create a regular support or warranty contract for items or services sold to a customer.
- Customer Equipment Card - provides service technicians with detailed information about an item sold to a customer.
- Customer Equipment Report - Displays all equipment and corresponding serial numbers sold to a customer or range of customers
- Service Calls - Allows users to view all service calls entered into the system.
- Service Calls by Queue - Tracks all pending service calls in the queue. Multiple call statuses can be monitored, and calls can be assigned to individual technicians or kept in an equipment queue.
- Response Time: Allows users to follow the interaction between a customer and a service and record the time required to respond to a single service call.
- Knowledge base: the system can accumulate a knowledge base of typical faults and customer service suggestions
8. Reports in SAP Business One
With the reporting functionality within SAP Business One, you can create powerful reports for almost every aspect of your business, including customer and supplier debts, sales, cash flow, and more. Integrated SAP Crystal Reports provides in-depth analysis and graphical reporting.
Reports can be generated with real-time data and displayed in a variety of formats.
9. Microsoft Office Integration in SAP Business One
Microsoft Outlook integration for SAP Business One enables users to exchange and share data between SAP Business One and Microsoft Outlook so that all team members are kept up-to-date on account developments and can respond proactively to business opportunities.
Connection to Microsoft Word and Microsoft Excel
Microsoft Outlook integration enables users to connect to SAP Business One from Microsoft Word and save a Word document as an activity in SAP Business One. The same function is available for Microsoft Excel. Workbooks can be saved as activities with a business partner or contact person in SAP Business One.